Lighting FAQ2018-10-15T18:04:21+00:00

Shipping:

Lighting products are shipped via UPS, FedEx, or USPS. Shades will generally ship directly in separate parcels from the manufacturer. Flat rate shipping charges quoted will generally cover shipping costs. We will contact you if shipping costs need to be adjusted based on unusual circumstances or shipping needs.

How much do the lamps weigh?

Floor lamps weigh around 20 to 30 pounds

Table lamps weigh between 15 and 25 pounds

Lead times:

INGOT lighting is built to order. Fabrication lead time is generally four to twelve weeks. Shipping transit times are in addition to fabrication time and vary by distance. Orders can sometimes be completed within a shorter lead time for an expediting fee on a case-by-case basis.

Local pick-up:

All Ingot products are available for local pick-up in the Portland, Or. area. Local blanket wrap delivery services are also available.

Sockets and Lighting Hardware

All Ingot lighting hardware and sockets are the highest quality solid brass and UL rated.

Lamps are wired and tested for correct polarity.

Socket are fully dimmable – Please use bulbs with dimmable ratings.

All repairs of electrical components should be performed be a professional lighting repair shop or licensed electrician.

Product care:

Our lighting products are finished with hight quality lacquer clear coat. Ingot lamps are made from solid steel and brass and are intended for interior use only. Maintain consistent humidity levels to minimize oxidation or finish damage.

Avoid excessive moisture and solvent based products when cleaning lighting products. Microfiber dusting cloths are preferred.

Moisture and heat can damage metal finishes.  Protect your furniture by using coasters and trivets. Always wipe up moisture promptly and dry with a soft cloth.

Avoid dragging sharp or rough objects across the surface of your metal lighting. Use adhesive felt pads, trivets, coasters to help prevent scratches.