INGOT FURNISHINGS – TERMS AND CONDITIONS

Payment

Ingot products are made to order, requiring a non-refundable 50% deposit on all orders over USD $4500. Final order balance is due payable at shipment of order. For orders less than $4500, full payment is due at time of purchase.
Electronic invoice allows payments via all major credit cards (+3% process fee) Paypal (+3% process fee) and ACH or check without a fee. 

Lead Times

INGOT products are built to order. Fabrication lead time is generally eight to twelve weeks.  Shipping transit times are in addition to fabrication time and vary by distance. Orders can sometimes be completed within a shorter lead time for an expediting fee on a case-by-case basis.

Warranty

INGOT offers lifetime warranty for all residential furniture for the original owner of the piece. The warranty covers any defects that occur with the furniture structure or wood materials. The warranty does not cover wear and tear, misuse of furniture, or repairs completed by third parties.

Our furniture is designed and built to withstand the traffic of both residential and commercial environments. Our metal frames are welded and powder coated, our butcher-block counters are culinary grade and wood construction uses durable tenoned joinery.

Please refer to our Product Care page here for simple steps that will keep your furniture looking great for decades.

Returns

Our furniture is made to order and customized with choice of color and wood species, and as such we are unable to accept returns or exchanges after an order is placed.

Damaged Merchandise

Please contact Ingot Furnishings immediately if your furniture arrives damaged or defective. We will resolve all issues as quickly as possible.